member rights officer - uwu

United Workers’ Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in workplaces and communities by winning significant and long-lasting gains.

The Union is driving change by growing union membership, developing leadership amongst our members, encouraging active member participation in the union, building and enforcing standards in our sectors, and campaigning both politically and in the community.

As a union with a proudly diverse membership, we are committed to equity and inclusion; and continuing to build a union that is truly representative of the workers we cover. We encourage applications from people of Aboriginal and Torres Strait Islander backgrounds, people from diverse cultural and linguistic backgrounds, LGBTQIA+ people and women.


  • Provide industrial advice over the phone to members on a range of matters relating to their employment
  • Support members in making grievances, enforcing employment entitlements, and responding to performance and conduct matters;
  • Represent members and the union in collective and individual meetings;
  • Centre the member’s experience, and ensure your work contributes to achieving the Objects of the Union
  • Ensure that the Union’s values of equity, diversity and inclusion are upheld and promoted.


A Member Rights Officer demonstrates:

  • A passion and drive to improve workers’ lives and achieve the goals of the Union.
  • Excellent written and verbal communication skills, including the ability to communicate effectively in different contexts and environments.
  • The ability to build and maintain relationships with union members and, as required, employer representatives.
  • Strong analytical and problem solving skills.
  • The ability to manage and prioritise multiple tasks, including under time constraints.
  • The ability to develop new skills.
  • An ability to participate in the unions political and social justice agenda;
  • Valid Drivers Licence.


The Member Rights Officer may also demonstrate:

  • Practical experience in the field of Industrial Relations;
  • The ability to interpret and analyse legal information such as legislation, awards or agreements;
  • Experience, including as a volunteer, in the union movement or other social justice movements or organisations.

To perform this job, you will also be required to have or obtain and maintain:

  • Right of Entry Permits; and
  • Immunisation against COVID-19 or have a medical exemption.


For further information about the role, please email